Account Deletion Policy

• Export your trips first — deletion cannot be undone.
• Cancel any active subscription so you are not billed again.
• Hand over ownership of shared trips you manage, or they will be transferred or removed.

Open Settings, choose Delete account, and confirm. If you cannot sign in, email privacy@pinphy.app from your account address and we will verify you and delete it for you.

• Your account is deactivated immediately and you are signed out everywhere.
• There is a 14-day grace period during which you can email us to restore the account.
• After the grace period we permanently delete your profile, trips, places, notes, photos and share links within 30 days.
• Encrypted backups purge within a further 90 days.

• Billing and tax records, for the period required by law.
• Records of serious abuse or fraud, to stop the same person signing up again.
• Aggregated analytics that cannot identify you.

Trips you own with other members are offered to the next owner or editor. If nobody accepts, the trip is deleted along with your account. Content you added to someone else's trip stays with that trip, shown as removed member.

Deleting the owner's account ends the family plan. Members keep their own accounts and drop to the Free plan.