Legal Centre
Contact
Version 1.0
Last updated August 4, 2026

Contact & Legal Information

Who operates Pinphy, how to reach the right team, and where to send formal notices.

1. Operator

Pinphy is operated by Pinphy, based in Perth, Western Australia, Australia.

Registered company details, ABN and registered office address should be confirmed by the operator before publication.

2. Contact the right team

  • General support and billing — hello@pinphy.app
  • Privacy, data access and deletion requests — privacy@pinphy.app
  • Legal notices and terms questions — legal@pinphy.app
  • Abuse reports and content removal — abuse@pinphy.app
  • Copyright notices and counter-notices — copyright@pinphy.app
  • Security vulnerabilities — security@pinphy.app

3. Response times

  • Support: 3 business days.
  • Privacy requests: acknowledged in 5 business days, resolved within 30 days.
  • Urgent safety and abuse reports: within 24 hours.
  • Security reports: acknowledged within 2 business days.

4. Formal notices

Formal legal notices should be sent in writing to legal@pinphy.app and marked for the attention of the Legal team. We will confirm receipt.

5. Complaints

If you are unhappy with how we handled something, reply to our response and ask for escalation. If you are still unhappy about a privacy matter, you may complain to your local data protection authority — in Australia, the Office of the Australian Information Commissioner.

6. Document control

Every document in this Legal Centre carries a version number and a last-updated date. Superseded versions are archived and available on request.

These documents were drafted for clarity and should be reviewed by a qualified legal professional in each market before you rely on them commercially.

Contact & Legal Information · Version 1.0 · Last updated August 4, 2026 · © 2026 Pinphy